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GENERAL MEMBERSHIP QUESTIONS
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Q: How do I sign up to play contests and games in LuckyMN?
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Q: How do I change my email preferences?
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Q: I forgot my password. What do I do?
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Q: How can I change my email address?
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Q: How do I cancel my membership?
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Q: Why doesn’t LuckyMN remember me?
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Q: I can't seem to download a coupon from a link in LuckyMN.
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Q: I'm unable to play certain games in LuckyMN.
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Q: How do I know if I've won a prize in LuckyMN and how do I claim it?
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Q: Why am I not receiving emails? I signed up, but I’m not getting my email from LuckyMN.
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Q: What is the difference between HTML and text emails?
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Q: What browsers do I need to get the most out of the LuckyMN Players Club?
SECOND CHANCE CONTESTS
The most common second chance contests allow you to enter non-winning scratch tickets into a drawing for some type of prize.
We will now also occassionally run lotto ticket second chance drawings where you will enter a VOUCHER NUMBER from your lotto ticket to win prizes.
Check below for some questions you may have for both types of second chance contests.
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Q: What should I do if I encounter a problem with a second chance entry?
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Q: Do I have to pay taxes on any prizes?
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Q: I tried to submit an entry and got a message that the ticket has already been entered. How can that be if I have the ticket in my hand, and what should I do?
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Q: I tried to submit an entry and got a message that says, "Sorry, you do not have enough value of tickets added to complete a single entry. A single entry requires at least one or more." What am I doing wrong?
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Q: I got a message that says, “Sorry, you have entered too many invalid tickets. Please wait 24 hours to try again.” What do I do?
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Q: I can’t find the 10-digit “VALIDATION NUMBER” on the ticket. Where is it located?
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Q: I entered some tickets and then logged out. When I logged back in, my tickets are no longer in the “Submit Entry Table.” What happened?
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Q: Can I enter a drawing more than once?
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Q: How can I be sure that my Internet entry has been submitted?
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Q: Do I need to keep my tickets after I have entered them into a drawing?
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Q: What is a "VOUCHER NUMBER?"
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Q: Do all Lotto Tickets have a VOUCHER NUMBER printed on them?
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Q: Can a VOUCHER NUMBER be used more than once?
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Q: Can a VOUCHER NUMBER from a winning ticket be entered?
WHEEL OF FORTUNE® CONTEST
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Q: What can I buy with my Wheel Gold?
If there is a question that has not been answered here use the Contact link at the bottom of the page or use the Feedback option to ask your question.




